Service & Downloads

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CUSTOMER SERVICE

WLD product service center has enthusiastic, professional, and strong technical support and service team, service network spreads all over the world, and quick spare parts supply. We implement “safe, professional, and quick” standardized services, and strictly follow the requirements of the quality management system and country safety regulations, provide each customer with a complete cleaning equipment service solution, and keep creating value for customers.

Content

* Maintenance, repair and products regular training.
* Pre & After sales' technician issues support.
* Periodic and non-periodic service visits.
* Customer warranty claim dealing.
* Spare parts supplying.

PARTS SUPPLY

WLD stocks over 32,500 parts to ensure a fast parts delivery and service level. The online parts system is well controlled and the warehouse is climate controlled to insure quality parts. WLD has worldwide distributors, and WLD is committed to supplying spare parts through the distribution network.

7*24H

WLD responds to any and all customer requests within 24 hours, saving your time and labor. The program ensures next working day information on machines, spare parts, claims, including freight.

DOWNLOADS